We accept online payment via credit card, remittance or Flywire.
In the village, generally, cash is preferred. Please note that there will be an additional 5% surcharge for credit card transactions.
Yes, View Hotel Shimataya has in-house onsen with stunning views, gender separate, that can be used privately 24 hours a day without reservation.
Yes, please use this recipient address: 8858 Toyosato, Nozawaonsen-mura Shimotakai-gun Nagano 389-2502 Japan.
Yes, limited private parking is available at JPY 2000 per night per vehicle in the winter. If there are no parking lots left available, we will guide you to the nearest public parking.
If your room is ready and available then you can check in early. If you would like a late check-out, please ask at the front desk the day before. We seek your understanding that this depends on room availability and there will be an additional charge of JPY 1,000 per person per hour for late check-out.
Check-in time: 3-7pm JPT*
Check-out time: 10am JPT
*If you plan to arrive after 7pm JPT, please inform us in advance.