Absolutely! Feel free to check out the bars and restaurants in the village and let us know at least 3 days in advance if you need help with reservation.
We accept online payment via credit card, remittance or Flywire.
In the village, generally, cash is preferred. Please note that there will be an additional 4.5% surcharge for credit card transactions.
Please check out the winter season activities and green season activities on our website.
We are able to help you with ski gear rental and purchasing lift passes.
Yes, View Hotel Shimataya has in-house onsen with stunning views, gender separate, that can be used privately 24 hours a day without reservation.
Yes, please use this recipient address: 8858 Toyosato, Nozawaonsen-mura Shimotakai-gun Nagano 389-2502 Japan.
Yes, we have limited parking space. Please reserve this at the same time as you reserve your accommodation. There is a charge of JPY2,000 per car per night. If there are no parking lots left available, we will guide you to the nearest public parking.
If your room is ready and available then you can check in early. If you would like a late check-out, please ask at the front desk the day before. We seek your understanding that this depends on room availability and there will be an additional charge of JPY 1,000 per person per hour for late check-out.
Check-in time: 3-7pm JPT*
Check-out time: 10am JPT
*If you plan to arrive after 7pm JPT, please inform us in advance.
Yes, subject to availability. Please email us at least a week before your arrival if you need a babysitter.
There's also a daycare at Hikage ski area. Please email us at least a week before your arrival if you require assistance.
We've put together a list of places that you may like to explore. Please feel free to also email us, or ask your front desk for more information.